Situations have happened before, but those customers chose to settle quietly and swallow their losses. Why is this person so tough?
"I don’t want anything particular. It’s just that as a consumer, my rights aren’t being protected. So get your manager out here to give me a reasonable explanation. Otherwise, I’ll have to make a call and file a report."
The waiter glanced around nervously as other customers turned their attention this way. He lowered his voice, clearly flustered: "Do you want to make this a big deal? I’m warning you, our boss has powerful connections. If this blows up, you’ll be the one who can’t handle the consequences."
"Oh? Really? What kind of powerful connections allow you to threaten customers ?"
Just as the waiter was about to say something, a man’s voice sounded from behind: "What’s going on here?"
The waiter’s face lit up like he had seen his savior. "Manager..."
Manager Zhao squinted at Shen You’an and began walking over: "This..."
He hesitated, finding it surprisingly hard to determine the gender of the young person in front of him.
Shen You’an glanced at the man’s name tag. "Manager Zhao, I made a reservation for the restaurant one day ago, but today, I was told the reservation was no longer valid and was asked to get back in line. My friends and I came here with high expectations, but now we’re leaving disappointed. If Manager Zhao can’t provide a reasonable explanation, I suppose I have no choice but to call the Food Safety Bureau hotline and lodge a complaint."
Manager Zhao noticed that some customers had already started recording videos on their phones, and his brows furrowed.
"Miss... please come with me over here."
Judging by her voice, he roughly determined that Shen You’an was likely a young woman.
Shen You’an didn’t move.
Manager Zhao’s tone hardened slightly: "This is an error on the restaurant’s part. We will refund your reservation deposit in full and offer an additional 50% of the deposit as compensation..."
"You probably don’t understand human words."
Seeing that Shen You’an was completely unmoved, and that more and more people were paying attention, Manager Zhao’s tone grew impatient.
"Let me be straightforward with you. The private room you reserved was taken by one of the boss’s guests. Who are you, and who is the boss’s guest? Can they even be compared? Take the money and get lost."
Shen You’an chuckled and nodded. "Your boss really knows how to show off. Breaking commitments to customers for the sake of his honored guest and then acting magnanimous about it? Truly, like a frog in the bottom of a well suddenly lifted onto a pedestal—it’s a real eye-opener."
"You..." Manager Zhao’s face turned livid from the mockery. He grabbed his walkie-talkie and called for security: "Get over here and throw these people out for me."
Jiang Han had been silent until then. Seeing the security guards rushing over, he immediately stepped forward to shield the two women.
Shen You’an stretched her limbs briefly and instructed Jiang Han, "Take care of Tan’er."
No one saw exactly how she made a move, but within the blink of an eye, four security guards were lying on the ground.
This completely escalated the situation.
The customers in the queue whipped out their phones and started recording videos—this was prime viral material.
"You... You’re screwed now," Manager Zhao shouted at Shen You’an, shaking with anger.
To cause a scene at the entrance of the restaurant—this was simply suicidal.
The restaurant’s popularity was largely due to its boss, Wu Mei’en. She was a social media celebrity with millions of followers, who later cozied up to a big boss in the business world. With fan support and a mix of influence and wealth, she had made a name for herself in this circle.
In the past, competitors had tried to stir trouble here, only to be completely crushed.
One instance involved a minor celebrity influencer who dared to challenge Boss Wu; now, they were washing dishes in the restaurant kitchen.
Manager Zhao was convinced—messing with Boss Wu meant certain doom.
Shen You’an took out her phone and dialed 110.
"Hello, police? I’d like to report an incident. Outside Fisherman’s Joy restaurant in Tower B of Times Plaza, security guards committed violent assaults."
Then, under Manager Zhao’s gaze, which was practically shooting blood, she dialed another number: "Hello, Food Safety Bureau? I need to report Fisherman’s Joy restaurant at Times Plaza Tower B for malicious deception and verbal abuse of consumers. Such blatant misconduct must be thoroughly investigated."
Manager Zhao trembled as he pointed his finger at her: "You... Do you even realize who you’re offending?"
Shen You’an’s fingers moved swiftly across her phone screen, and soon information about the restaurant was displayed.
"Mei’en Catering Management Co., Ltd. was established last year. The legal representative is Wu Mei’en, who is also a shareholder of Gold Spoon, holding 2% of the shares. Gold Spoon is a well-known restaurant brand in Spring City, founded by Mr. Jin Hui, who retired last year."
"Meanwhile, his youngest son, Jin Yu, took over the company and registered several partnership firms last October. If I remember correctly, last year Spring City implemented a policy that exempted joint ventures from tariffs to encourage business growth. However, the financial reports of these partnership firms show significant losses with no reasonable explanation. I have every reason to suspect that Jin Yu is exploiting policies to evade taxes."