Hello everyone.
While I was taking a break, my Patreon creator page was somehow disconnected from my account. About a week ago, when I logged in, I could only see my member account, not my creator one.
Worried, I immediately reported the issue to Patreon. On Monday, they asked me to submit some proof to verify my identity. I did everything they requested, and they responded the next day.
They confirmed that someone had managed to take control of my creator page, change the email address, and attempt to transfer the funds to their own account.
Patreon removed the intruder and told me to log in again. But when I tried, I was told that my account had been deactivated.
Since then, I haven't received any response from Patreon, and I've lost access to my entire page, everything I worked on, all the content, and the money I earned.
My subscribers also lost their memberships, and Patreon hasn't provided any help.
This has really affected me, and I honestly don't know what to do.
Has this ever happened to any of you? If so, how did you resolve it?
And if any Patreon member is reading this, what happened to your subscription? Since I can't even see my page on the site anymore nor message anyone.